Access the Surgery on-line to book appointments and create prescriptions
Huddersfield Royal Infirmary: 01484 342000
Calderdale Hospital: 01422 357171
Barnsley Hospital: 01226 730000
District nurses: 01484 221600
Health visitor: 01484 347794
Skelmanthorpe Co-op Pharmacy : 01484 862212
Denby Dale Pharmacy: 01484 865785
NHS direct: 08454647
Social Services - Gateway to Care - 01484 414933
NHS Direct:
www.nhsdirect.nhs.uk
Information on the NHS and advice on common health conditions and when to call the doctor
NHS Choices:
www.nhs.uk For information on local NHS services
Patient UK:
www.patient.co.uk
An excellent directory of up to date basic information about common health problems as well as links to more detailed information.
Kirklees Primary Care Trust:
www.kirklees.nhs.uk
The local NHS organisation who hold the purse strings, enforce central regulations and make the major decisions with regard to funding and resource allocation for local NHS services. One of the most useful areas of this site is the 'Useful Links' page which allows access to information about local charities and health/social services.
Travel Health Information
www.fitfortravel.scot.nhs.uk
A good source of worldwide travel health information where you can identify which immunisations you will need and any anti-malarial prophylaxis.
Access for disabled patients, including wheelchairs, is via the main entrance. The facilities include toilet, consulting room and treatment room.
The practice operates its own complaints procedure as part of the NHS system for dealing with complaints. Please ask at reception for details.
If the complaint cannot be resolved using the in-house procedure then you will be directed to the appropriate authority, ie The Patient Advice and Liaison Service or Independent Complaints Advocacy Service.
The practice participates in the NHS ZERO TOLERANCE SCHEME. The scheme aims to protect doctors and their staff and patients who use the surgery from people whose behaviour is regarded as unacceptable, abusive, physically or verbally threatening and they may be prosecuted by the West Yorkshire Police under the scheme, such patients will be removed from the practice list.
All staff sign a confidentiality statement at the commencement of their employment contracts, a breach of confidentiality is treated as gross misconduct and therefore instant dismissal.
Confidentiality applies to all patients who are currently registered with us or who have been registered in the past. Only staff who are authorised can see your information. Computer access is limited and staff only access their system with their NHS smart card.
It is important to understand that the completion by doctors of forms/reports is NOT core NHS work i.e. it is PRIVATE work undertaken by your GP's in their own time and not their usual surgery NHS time. Please try to be patient - NHS work does and must always take priority over private work.
1. Forms or reports such as Private medical insurance claims, holiday cancellations, sickness or accident reports etc. These forms should be brought or sent to the surgery. It will then be given to your doctor for completion. There will be a charge for this, payable on collection of the completed form.
2. Insurance forms. These are reports compiled from your medical records for purposes such as life assurance, mortgages etc. These forms may appear to take some time to complete, as it is not uncommon for it to take up to one month between you signing the consent form/request for information and the surgery receiving the documentation. Further delays can occur if a doctor is on holiday. Please be patient.
Skelmanthorpe Family Doctors will consistently strive to provide the highest quality healthcare. We will adapt to the health needs of the population. We will work in partnership with local people and neighbouring practices to ensure we continue to offer the same high standard of care.
We will respect patient choice and diversity. We will concentrate on service provision and react to the changing pattern of general practice.
The Freedom of Information Act aims to promote a culture and accountability amongst public authorities by providing people with rights of access to the information held by them. Skelmanthorpe Family Doctors comply with the Act.
Further information is available from:
The Information Commissioner
Publication Schemes
Wycliffe House
Water Lane
Cheshire
SK 9 5AF
Or by email to publications@ic-foi.demon.co.uk
We operate a chaperone policy and all patients are free to request a chaperone who should be a trained clinician. However, if a clinician is unavailable to chaperone at the time of your appointment, your GP or nurse will offer you the choice of either having a non-clinical chaperone (i.e- a receptionist) or making another appointment.